Shipping Policy – Find Your Purr-fect Match.

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At Kitten Love House (kittenlovehouse.shop), the safety and well-being of every kitten is our top priority. Our delivery process is designed to ensure a smooth, low-stress transition from our care to your loving home.

1. Professional Pet Transport

Service Type: We do not use standard courier services. All kittens are transported by trained professional pet transport personnel who specialize in animal handling and welfare.
Climate Control: Our transport vehicles are climate-controlled and equipped for your kitten’s comfort during transit.
Door-to-Door Delivery: Kittens are delivered directly to the address provided during your adoption application.

2. Delivery Process & Timeline

Step 1: Selection & Contact
Once you submit an adoption inquiry, our team will help you select your kitten and begin preparation for transport.

Step 2: Processing
After your adoption fee or symbolic contribution is confirmed, our logistics team schedules the delivery window.

Step 3: Dispatch
You will receive a notification with the estimated arrival time of our professional transport team.

Delivery Areas:
We currently serve major cities and surrounding areas across the U.S., including New York, Los Angeles, Chicago, and surrounding regions.

3. Shipping Costs & Payment

To ensure transparency and trust:

Online Payment: You pay the adoption fee or a symbolic contribution online.
Transport Fee: A flat-rate transport fee (varies by distance) is paid directly to the transport personnel upon safe delivery.
Identity Verification: You are encouraged to confirm the kitten’s health and identity before completing payment to the transport team.

4. International or Long-Distance Requests

While our primary focus is domestic U.S. adoptions, we occasionally coordinate international or long-distance rescues. Please contact us directly to discuss custom arrangements.

5. Missed Delivery & Rescheduling

If you are unavailable at the scheduled time, our team will contact you via the phone number provided.
Kittens will never be left unattended for safety reasons.
Rescheduling may incur a small fee for repeated delivery attempts.